At PaperDot, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your data. By using our website and placing an order, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you place an order, create an account, or contact us, we may collect:
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- Name
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- Phone number
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- Email address
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- Shipping address
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- Billing address (if different)
b. Order & Payment Information
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- Order details (products purchased, order date, order value)
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- Payment method
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- For cash on delivery, no financial details are collected.
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- For online bank transfers, we may request proof of payment, but we do not store or process your bank account details on our website.
c. Automatically Collected Data
When you visit our website, we may automatically collect:
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- IP address
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- Browser type
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- Device information
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- Basic website usage data (for account functionality)
2. How We Use Your Information
Your information is used to:
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- Process, confirm, and deliver your orders
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- Contact you regarding order status or customer service
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- Create and manage your customer account
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- Send newsletters or promotional emails (only if you subscribed)
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- Improve our products, website, and customer experience
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- Prevent fraudulent activity
We do not sell your personal information to anyone.
3. Sharing Your Information
We may share your information with trusted third parties:
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- Courier and delivery partners (for shipping your orders)
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- Payment processors used for bank transfer confirmations
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- Customer support or website management tools
These parties are only authorized to use your information as necessary to provide their services.
We may also disclose information if required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
We may use basic cookies to:
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- Enable website functions
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- Keep your account logged in
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- Improve site performance
You can disable cookies through your browser settings, but some features may not work properly.
5. Data Protection & Security
We take reasonable measures to ensure your data is secure, including:
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- Secure servers
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- Limited access to customer information
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- No storage of sensitive financial data on our website
While we strive to protect your information, no online transmission is 100% secure.
6. Your Rights
As a customer in Pakistan, you have the right to:
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- Request access to your personal information
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- Update or correct inaccurate details
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- Request deletion of your data (unless required for legal or order-related reasons)
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- Opt out of marketing emails at any time
To exercise your rights, contact us at the email provided below.
7. Data Retention
We keep your data only as long as necessary:
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- For active orders
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- For customer account functionality
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- For legal or tax purposes, where required
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
9. Updates to This Privacy Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or wish to request changes to your information, you can contact us at:
PaperDot
Email: paperdotshop@outlook.com